Water disappeared
Unsettled Water can evaporate or leak. Check corners and consumption first.
Open Water Guide →Choose what you're seeing and we'll first check whether it's a factory setup, a normal game mechanic, a settings problem, or something that may need a game fix.
What's going wrong?
Sandustry physics can look broken when it is working as designed. Classify first.
Does the system behave consistently every time?
Does the behavior match one of these known mechanics?
Something looks wrong
↓
Known mechanic?
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Simple setup reproduces it?
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Restart changes it?
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Possible game issue
This page routes the problem. It does not re-diagnose a single machine.
What kind of problem?
Check the outlet and the pipe network before assuming a liquid bug.
This page only covers broken input. Normal controls live on Getting Started.
Reset to a known-good resolution and UI scale before diagnosing deeper.
Choose what you're seeing and we'll first check whether it's a factory setup, a normal game mechanic, a settings problem, or something that may need a game fix.
If performance gets worse as your factory grows, first reduce the amount of loose simulated material and isolate whether one production area is causing the slowdown.
When does FPS drop?
Game freezes or stops responding
If only a complex factory freezes, treat it as simulation load first.
If a simple area also freezes the same way after reload, treat it as a possible game issue.
Do not start by deleting a save. Verify the milestone and Research gates first.
Do not start with
✕ Deleting your save
✕ Reinstalling everything
✕ Removing large parts of your factory
Start with
✓ Isolate
✓ Reproduce
✓ Verify mechanic
✓ Restart / reload
✓ Preserve save data
Water disappeared
Unsettled Water can evaporate or leak. Check corners and consumption first.
Open Water Guide →Florinol hardened
Florinol can solidify after it is used for Energy. That is expected conversion, not a vanished resource.
Open Energy Guide →Gold balance didn't increase
Gold must reach Collectors before it counts as Research currency.
Open Gold Production →100K capacity but no milestone
Capacity is not the same as an actual Energy peak. The Energy page covers the 100K spike.
Open Energy Guide →Void room but no Orb
The Void Orb is progression-dependent. Seeing the room is not enough.
Open Void Progression →Flowers keep growing after Seed stops
A seedling may already have consumed Wet Seeds and will keep trying to make one Flower for each; the process remains zero-sum.
Open Flower Production →Shaker gives inconsistent Gold
Direct Shaker Gold is chance-based. Residue recovery is the rest of the chain.
Open Gold Production →01
Stop / inspect the affected system
02
Clear the immediate blockage or state
03
Retest with a simple isolated setup
04
Reload the current session
05
Restart the game
06
Verify platform / settings
07
Document and report a reproducible issue
Use the right troubleshooting tool
Still broken after the safe checks? Copy a report that another person can reproduce.
If FPS drops as the factory grows, reduce loose simulated material first: Gold piles, Flower growth, open Water, and backed-up lines. Isolate whether one production area is causing the slowdown.
Unsettled Water can evaporate after roughly 45 seconds and Water can leak through diagonal corners. Check leaks, consumption and pipe outlets before treating it as a bug.
Check that a Pump is feeding the network, the Vent is connected, the outlet has free space, and the Vent is not submerged in the destination liquid.
Reset UI scale and resolution to a standard setting, retest the display mode, then restart the game. If the offset remains after a known-good display setup, treat it as a possible game issue.
Ask whether it matches a known mechanic, whether a small isolated setup still reproduces it, and whether a reload changes it. Only the isolated, repeatable cases that fail those checks belong in a bug report.
Isolate the system, reproduce the problem, verify the mechanic, then reload or restart. Keep the save. Deleting a save or reinstalling is not a first step.
Use Machine Doctor. This page is for game-wide, input, performance, UI, fluid and save routing — not a second diagnosis of a single machine.
Quick check